GENERAL FAQS

Build a dependable fleet with Model 1 in Boston. Whatever your business needs, we’re dedicated to finding the right solution.  Read our FAQ, or reach out to our commercial vehicle professionals to get answers to questions you have.

If the specific vehicle you want isn’t available at our Boston location, we’re able to order and bring it to you. We deliver to you by flatbed truck for approximately $4 per mile from our hub in Elkhart, Indiana.

We cannot directly deliver vehicles beyond the U.S. border. But, we are able to deliver to the border, at which point the vehicle must be paid in full and have all the official paperwork finished. Our transporters will then hand the vehicle over to the non-U.S. side transporter to continue with the delivery.

Or, you can direct your own transporter to collect the vehicle from our location. Please keep in mind that this may have tax implications]31].

While we offer commercial vehicles for individual purposes, we do not supply upfitting services for individual use. We are experts in customizing and upfitting solutions for commercial applications, such as shelving, specialized storage, and disinfection systems.

No, you don’t need an appointment to browse vehicles at Model 1 in Boston. But, booking one helps make certain that the van or bus you’re considering is available for you to view. Contact us to schedule an appointment.

Yes, we’re pleased to arrange a vehicle walkthrough at your preferred time. Please speak with our commercial vehicle professionals in Boston to make an appointment.

Yes, you can customize vehicles during the sales phase, although available options and features will vary for different makes and models. We provide a variety of upfitting and customization options, including shelving, custom storage compartments, air purification solutions, and driver and passenger protection. 

No, we do not provide insurance for our commercial vehicles.

Yes, our dedicated financing specialists at Model 1 in Boston can help you select the ideal plan for your enterprise. We offer quick credit approvals, competitive rates, and the convenience of partnering with a single team for all your commercial fleet needs.

Recalls occur when manufacturers find that a particular part, model or engine fails to comply with federal safety standards or presents a safety hazard. If you’ve gotten a recall notice, reach out to Model 1 Boston. We can tell you if the repair can be made in our shop. In most cases, we can do the repair or provide the parts needed to remedy the issue.

If you have an issue with OEM components protected under warranty, we will coordinate with the manufacturer to fix or replace any necessary parts.
You have a company to oversee and customers to serve. Model 1 Boston handles your warranty registration so you can get back to what matters. Our talented team will make sure your coverage is submitted correctly.

Even if your warranty period has ended, you can still get top-rate service and repairs from the certified technicians at Model 1 Boston. We’ll keep your fleet operating well beyond the warranty period.

As one of the nation’s premier commercial vehicle dealers, Model 1 has worked with the industry’s top manufacturers for decades. We leverage our existing relationships to provide streamlined warranty service that decreases your downtime.

 

CONTACT MODEL 1 IN Boston TODAY

Are you ready to see what Model 1 Boston can do for your commercial vehicle needs? If we don't have it in stock, our specialists can customize it, reach out today!